Basically, we're steamed at AT&T for telling us we are eligible for U-Verse when they never actually came around to test signal strength at our pole. So, 6 man hours (they were both male) and two truck rolls later, we don't have U-Verse. Saving money and manpower aside, it would be better customer service if they didn't get our hopes up, only to be dashed after half a day of wondering.
I know that there are several more neighbors in our neighborhood who would like the U-Verse service, but they're even further down the line than we are. Solutions? The best solution would be for AT&T to run new, heavier gauge line from the head end to the poles/homes. We currently have 26 gauge line on the poles with a U-Verse linear limit of about 4000'. If they went down to 24 or 22 gauge line we could get up to about 6000' and AT&T could rope in more customers.
So, we're back to square one: analog landline phone service, DSL internet service, Comcast limited basic cable. Calling Comcast to get up to expanded basic results in more channels than we had, but still costs more than the U200 package from U-Verse and offers fewer channels and no DVR.
Really, we'd dump Comcast in a heartbeat if AT&T would only get their act together.